Special Assistance
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PRM Helpline
To obtain further information contact OCS Assistance Provision on:
Phone: +44 (0)28 9448 4957 (05.30 – 23.59 hrs)
Email: ocs@bfs.aero
CAA PRM Survey
BIA invites customers to participate in the CAA passenger survey on quality of assistance provided to passengers with reduced mobility at UK airports.