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Customer Services
Airport Customer Services are here to provide you with all information you may need. We also deal with any airport enquiries or complaints you may have.
Just ask a member of staff in the terminal building if you wish to speak to a customer service agent.
For all enquiries please email feedback@bfs.aero.
Belfast International Airport Postal Address
Belfast International Airport Ltd,
Belfast,
BT29 4AB,
Northern Ireland
Key Contacts
| Lost Property | For all lost and found property enquiries. | Email: lostproperty@bfs.aero |
| Passengers with reduced mobility (PRM's) |
For those passengers who require special assistance around the terminal building or boarding / disembarking the aircraft. | Tel: +44 (0) 28 9448 4957 Email: ocs@bfs.aero |
| Car Park | For car parking queries |
Tel: +44 (0) 28 9448 4851 (Mon-Fri 9am-5pm) Email carpark.office@bfs.aero |
| Commercial opportunities | For all shopping and eating areas within the terminal building. |
Tel: +44(0) 28 9448 4013 Email:commercial@bfs.aero |
| Environment and noise | For all environmental and noise queries. | Tel: +44(0) 28 9448 4848 Email: environment@bfs.aero |
| Human Resources | For all human resource queries. | Email: humanresources@bfs.aero |
| Landing Fees | For details on landing charges at Belfast International Airport. | Email: landingsoffice@bfs.aero |
| Passenger Figures | For details on airport passenger numbers. | Email: routedev@bfs.aero |
| Media, photography and press | For all press and media enquiries including permission to film or take photographs. | Email: pressoffice@bfs.aero |
| Property |
For information on property to rent at Belfast International Airport. | Tel: +44(0) 28 9448 4039 Email: commercial@bfs.aero |
| Route Development |
For information on airlines, routes and cargo opportunities. | Email: routedev@bfs.aero |
