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Key Contacts


Lost Property For all lost and found property enquiries. Email: lostproperty@bfs.aero
Lost Luggage (Swissport) For hold luggage lost on flights Tel: +44(0)28 9448 4614
Passengers with reduced mobility (PRM's)
For those passengers who require special assistance around the terminal building or boarding / disembarking the aircraft. Tel: +44 (0) 28 9448 4957
Email: ocs@bfs.aero
Car Park For car parking queries 

Tel: +44 (0) 28 9448 4851 (Mon-Fri 9am-5pm) 

Email carpark.office@bfs.aero

Commercial opportunities For all shopping and eating areas within the terminal building.

Tel: +44(0) 28 9448 4013


Environment and noise For all environmental and noise queries. Tel: +44(0) 28 9448 4848
Email: environment@bfs.aero
Human Resources For all human resource queries. Email: humanresources@bfs.aero
Landing Fees For details on landing charges at Belfast International Airport. Email: landingsoffice@bfs.aero
Passenger Figures For details on airport passenger numbers. Email: routedev@bfs.aero
Media, photography and press  For all press and media enquiries including permission to film or take photographs.

Email: pressoffice@bfs.aero



Commercial Property
For information on property to rent at Belfast International Airport. Tel: +44(0) 28 9448 4039
Email: commercial@bfs.aero
Route Development
For information on airlines, routes and cargo opportunities. Email: routedev@bfs.aero

All media enquiries should be sent to pressoffice@bfs.aero & bfs@oscni.com 

Customer Services

For our frequently asked questions CLICK HERE

Airport Customer Services are here to provide you with all information you may need. We also deal with any airport enquiries or complaints you may have.

Just ask a member of staff in the terminal building if you wish to speak to a customer service agent.

For all enquiries please email feedback@bfs.aero.

All media enquiries should be sent to pressoffice@bfs.aero & bfs@oscni.com 

Belfast International Airport Postal Address

Belfast International Airport Ltd,
BT29 4AB,
Northern Ireland