Belfast International Airport continues to follow all government guidance regarding the Coronavirus outbreak.
With the World Health Organisation declaring COVID-19 a pandemic, we have created this page for our passengers and colleagues who may have concerns about COVID-19 and their travel plans. For the latest advice from the Public Health Agency and the UK Government, including steps to take if you are experiencing symptoms, please visit https://www.publichealth.hscni.net/.
A number of airlines have cancelled flights in response to the latest travel advice regarding Coronavirus. Airlines have advised Belfast International Airport that they are currently experiencing high volumes of calls and advise passengers that the airlines will notify passengers if their flight has been cancelled, otherwise assume your flight is going ahead as planned.
At Belfast International Airport our Customer Service Team is currently experiencing high volumes of calls. Please avoid calling or emailing unless you are due to travel in the next 72 hours.
You can check the status of your flight on our flight information page.
easyJet rescue flights can be found here.
Strict procedures are already in place with airlines for customers arriving with potentially infectious diseases. Airline and airport staff identifying suspected cases of communicable diseases, including Coronavirus, will immediately initiate a notification process with the local health authority. If customers develop symptoms, however mild, they should avoid physical contact with others immediately, remove themselves from public places, stay indoors at home and call 111.
Any customer arriving from an affected country should follow the advice of the UK Government which is available on their website.
The UK Government, via the Public Health Agency (PHA), has advised that the wearing of face masks is not required at this time and is unlikely to be an effective prevention measure.
Good hand and personal hygiene practices are seen as the most effective response to the virus, with the Government advising that people should wash their hands often and for at least 20 seconds with soap, using warm water if available.
All queries regarding your flight or holiday booking should be made directly to your airline or tour operator. If your flight is cancelled the airline will be in contact with you directly. Please note that both airline and airport phone lines are busy so we ask for patience at this time.
You may cancel your booking, for any reason, at any time up to 24 hours before the start of the booking period. You can do this online via Manage my booking here.
You may cancel your booking at any time 24 hours before commencement of the booking period and you will be refunded the charges you have paid.
You can cancel or amend your booking online at www.belfastairport.com