Security staff at Belfast International trained on helping passengers with stomas

31 Oct 2017

Respond Healthcare, the leading supplier of stoma and continence prescription services across Northern Ireland, has carried out specialist training with security staff at Belfast International Airport with the aim of creating awareness of people travelling with stomas.

A stoma is an opening made on the abdomen through which bodily waste can pass into a stoma bag and in Northern Ireland there are approximately 10,000 people living with stomas at any one time with around 1,000 new cases every year spread across all of the healthcare trusts.

Jenny Arlow, Stoma Nurse for Respond Healthcare said: “With the rigorous security routines now in place when travelling through airports, it is vital that security staff are able to assist people travelling with a stoma as empathetically as possible. People living with stomas have a lot of concerns when they are travelling including being publicly searched, security staff pulling out their essential medical supplies in view of other passengers, being made to feel embarrassed in front of their friends and family and really the general lack of understanding about their condition.


“Respond Healthcare, in association with TG Eakin and the Colostomy UK, has carried out training with the security staff of Belfast International Airport to help create awareness of people travelling with stomas. The training addressed common concerns passengers with stomas have when travelling, how security staff can help elevate the concerns and what procedures should be put in place to ensure passengers can pass through the security process in a dignified manner,” Jenny continued.


Nabeel Gill, Head of Security at Belfast International Airport said: “We are dedicated to ensuring all our passengers get through the security procedures as stress-free as possible, which is why it was important that our security staff are educated on passengers travelling with stomas and how we can make sure we are empathetic to the person’s needs, understand their concerns and have the correct process in place for conducting searches. We are pleased to be working with Respond Healthcare to ensure all our security staff go through the correct training to help ensure their travel experience is a positive one.”
For further information or advice on living with a stoma or to request a copy of Respond’s ‘Going On Holiday’ booklet please call free on 0800 028 6848 or go to www.respond.co.uk.


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