At the Airport
Flight Info
Car Parking
To & From
Shop & Eat
Plan & Book
Special Assistance
Date of Joining
01/09/2014
Current Position
Managing Director (since joining)
Brief synopsis - Area of Responsibilities
Full profit and loss responsibility for the company
Company vision
‘Your Airport, Our Business, Your Welcome’
Previous jobs outside of BFS
A qualified solicitor in 1988, Graham has advanced his career with several high profile companies within the aviation industry. From Assistant to General Manager in Hong Kong in 1988 and then during 1990’s with Cathay Pacific, Graham developed his passion for aviation from Country Manager to Head of Customer Services and Head of Year 2000 programme. In 2000 Graham became Commercial Director of Airpartner Ltd and during the noughties he was CCO of Virgin Nergia, CEO at Bahrain Airport Services, General Manager at ADAS Abu Dhabi and previous to joining BFS, Executive Manager, Commercial at Hermes Airport in Cyprus.
Date of Joining
July 2002
Current Position
Operations Director
Department
Operations
Operations Department Goal and Vision
See it, Do it, Own it
Brief synopsis - Area of Responsibilities
All operational departments within the business including Operations, Fire Service & Emergency Planning, Engineering, Health, Safety & Environment, IT, Security and BIA Constabulary. Other responsibilities include oversight of ATC contracts, Capital Projects, Master Planning and Duty Press Officer one week a month.
Previous position/s held at BFS
Firefighter 1980-1983
Operations Officer 1983-1990
Previous jobs outside of BFS
Airside Ops Manager, BAA Edinburgh 1990-1992
Operations Manager, BAA Stansted 1992-1994
Head of Ops & Safety, BAA Stansted 1994-1997
Airside Ops Manager, BAA Heathrow 1997-2000
Operations Director, Cardiff 2000-2002
Phone: 028 9448 4004
Brian Carlin Director of Commercial Development
Current Position/date or length of time in position
Director of Commercial Development (since April 2007)
Brief synopsis - Area of Responsibilities
The commercial department’s responsibilities include looking after all sources of non-aviation related income. This comprises car parking, concessions and ground handlers and fuel revenue. Our small dedicated team also look after the property portfolio, setting rents and preparing leases. We are always on the lookout for new and innovative revenue generating schemes and benchmark against other appropriate airports or comparable operations for price setting and best practice.
Previous jobs outside of BFS
Belfast City Airport in various operational and commercial management roles from 1983 – 2007.
Date of Joining
14/09/1988
Current Position
Business Development Director (since May 2002)
Department
Business Development
Business Development Goal and Vision
“The sky’s not the limit!”
Brief synopsis - Area of Responsibilities
All areas of aeronautical customer management & development, across passenger and cargo services, alongside oversight of research, marketing and PR initiatives in partnership with customers, trade, media…
Previous position
Information Desk / Switchboard from Sep 1988 – May 1989.
Assistant / Officer roles in Marketing & Commercial Department (1989 – 1995).
Marketing Manager (1995 – 2002).
Previous jobs outside of BFS
Joined Belfast International Airport on completion of degree course in Business Administration & Psychology at Queen’s, Belfast (1988).
Phone: 028 9448 4034
Date of Joining
30/06/2003
Current Position/date or length of time in position
HR Manager (since 2007)
Department
Human Resources
HR Department Goal and Vision
‘High quality service for great people, with a great passion on a journey of great purpose’
Brief synopsis - Area of Responsibilities
All areas of Human Resources and Organisational Development from attracting and retaining employees to employee development and engagement, succession planning, corporate social responsibility, reward and recognition
Previous position/s held at BFS and length of time in position
HR Officer from 2003 – 2007
Previous jobs outside of BFS
HR Manager at Black Box Communication (2000 – 2003)
Tel: 028 9448 4009
Date of Joining
05/10/2009
Current Position
Company Accountant (since joining)
Department
Finance
Finance Department Goal and Vision
‘Money matters…..profit from our skills’
Brief synopsis - Area of Responsibilities
Management of the Finance Department including payment of staff and suppliers, billing of customers and credit control, procurement and stores functions and payroll processing. A significant part of my role is the reporting and compliance end of Finance: monthly reporting, statutory reporting, information analysis for other Departments, budget reviews, audit, cash management, budget and forecast preparation.
Previous jobs outside of BFS
Assistant Manager (Audit Department) at KPMG (Sept 2008 – October 2009)
Senior Audit Assistant at KPMG (Sept 2007 – Sept 2008)
Trainee Accountant (Audit Department) at KPMG (Sept 2004 – Sept 2007)
Phone: 028 9448 4065
Date of Joining
December 1979
Current Position
Operations Manager (since July 2006)
Department
Operations
BIA Constabulary
Operations Department Goal and Vision
OPERATIONS - THE BEST AIRPORT EXPERIENCE IN THE BRITISH ISLES
POLICE - PROFESSIONAL POLICING FOR THE AIRPORT COMMUNITY
Brief synopsis - Area of Responsibilities
Management of Airfield and Terminal operations and staff - Ensuring the operation runs smoothly and in accordance with regulations.
Management of BIA Constabulary.
Previous position/s held at BFS
Operations & Security Manager from Dec 2014 - Oct 2017
Operations Manager from July 2006 – Dec 2014
Airport Duty Manager 2001 – 2006
Firefighter and Leading Firefighter from 1979 – 2001.
Previous jobs outside of BFS
Naval Airman, Royal Navy (1976 – 1979).
Phone: 028 9448 4366
Date of Joining
April 1987
Current Position/date or length of time in position
Chief Fire Officer (since 2004)
Department
Rescue and Fire Fighting Service
RFFS Department Goal and Vision
Protect, React, Respect. Preparing for Tomorrow, Ready Today
Brief synopsis - Area of Responsibilities
Management of the Fire and Rescue provision and response to aircraft and domestic properties at Belfast International Airport. In addition to the emergency response management of Fire Safety, Emergency Planning, Business Continuity and Crisis Management response and Wildlife Hazard Control.
Previous position/s held at BFS and length of time in position
Fire and Rescue department from 1987 through the roles of Firefighter, Crew Commander, Watch Commander and Station Commander
Previous jobs outside of BFS
Retained fire-fighter with the Northern Ireland Fire and Rescue Service 1989 - 2007
Phone: 028 9448 4184
Date of Joining
18/07/2005
Current Position/date or length of time in position
Compliance Manager
Department
Health and Safety
H&S Department Goal and Vision
Our safety, Your actions, Our responsibility
Brief synopsis - Area of Responsibilities
Provide health, safety and environment management and support to all elements of the airport business, ensuring legal compliance through the design, implementation and continuous development of health, safety and environmental management processes.
Provide specialist guidance, advice and assistance
Lead the investigation procedure into accidents and incidents and be the primary contact for Company insurance and legal representatives on health and safety issues.
Previous jobs outside of BFS
Worked at Langford Lodge Engineering (1990 – 2005). Several positions: Treatments Supervisor; Technical Support Officer and Health, Safety and Environment Executive.
Process Engineer at AVX (1987- 1990)
Company Chemist at Nichrome (1985 – 1987)
Phone: 028 9448 4308
Name
Christopher McGarry
Date of Joining
04/02/2008
Current Position
Information Technology Manager (since June 2015)
Department
Information Technology
Department Goal
Doing IT Right
Brief synopsis - Area of Responsibilities Management of all IT elements in the business including key Operational Systems - Flight Management System and Flight Information Display System. A key component of my role includes overseeing a Layer 3 Network providing links for all businesses at BIA, managing an Avaya CS1000 Telephone System with 1000 telephone extensions, managing an Access Control System and Motorola Trunk Radio System. Day to day roles include overseeing issues through the Servicedesk Portal and managing a Windows Server Infrastructure running in a VMWare Virtual Private Cloud.
Previous position/s held at BFS
Technical Support Analyst (Feb 2008 – May 2015)
Previous jobs outside of BFS
Front Line Manager – Select Service Partner (May 2007 – Jan 2008)
Placement Student (University of Ulster) – Northern Ireland Civil Service (Aug 2005 – Sept 2006)
Date of Joining
24/04/2008
Current Position/date or length of time in position
Commercial Manager (since June 2013)
Department
Commercial
Commercial Department Goal and Vision
Innovate, Create, Integrate, Generate
Brief synopsis - Area of Responsibilities
All areas of Commercial Management and Development from operationally managing concessions to negotiating contracts and generating commercial revenue via car parking and other commercial opportunities.
Previous position/s held at BFS
Business Support Executive 2011- 2013
Previous jobs outside of BFS
Manager LIDL
Cabin Crew Thomas Cook
Aircraft Dispatch BMI
Date of Joining
June 2009
Current Position
Property Manager (since 2009)
Department
Commercial
Commercial Department Goal and Vision
Innovate, Create, Integrate, Generate
Brief synopsis - Area of Responsibilities
All areas of Property Management and Land Development from the day to day management of BIA’s extensive property portfolio to unlocking all available land opportunities to maximise revenue.
Previous jobs outside of BFS
Associate Director, Property Management, at BTWShiells (2003 – 2009)
Property Management Surveyor, at Whelan Property Consultants (1984 – 2003)
Phone: 028 9448 4037
Date of Joining
17/05/2004
Current Position/date or length of time in position
Public Relations & Marketing Manager (since April 2011)
Department
Business Development
Business Development Goal and Vision
“The sky’s not the limit!”
Brief synopsis - Area of Responsibilities
Establishing, maintaining and promoting the positive image and reputation of BIA to its stakeholders. This will be achieved through strategic evaluation of the Public Affairs, Public Relations and Media Relations needs of the business and their proactive application to the environment in which the airport operates.
Previous position/s held at BFS
Public Relations Executive (May 2004 – March 2011)
Previous jobs outside of BFS
Public Relations Down Lisburn Health & Social Services Trust
Sales Administrator with Andras House Hotel & Property Management
Marketing Officer Placement with Pass International Health & Safety Consultants
Phone: 028 9448 4035
Date of Joining
03/07/2017
Current Position
External Relations Manager
Department
Business Development
Business Development Goal and Vision
“The sky’s not the limit!”
Brief synopsis - Area of Responsibilities
Developing BFS Aeronautical business across all carriers on the existing BFS route network. Cultivating & managing strong working business relationships with our current airline partners, industry partners, international tourism bodies, local political parties, government departments & the business sector. Research & development of new carrier market potential from BFS, supporting existing carrier market schedules on both ends of route in UK, Europe & North America.
Previous jobs outside of BFS
Regional Manager British Airways - North of England & Northern Ireland
Regional Manager British Airways – Northern Ireland/Republic of Ireland
Area Manager Continental Airlines – Northern Ireland
Regional Manager Flybe – Northern Ireland/Republic of Ireland
Area Manager United Airlines – Northern Ireland
Andrew Hirst Property Manager
Date of Joining
March 2019
Current Position
Property Manager (since 2019)
Department
Commercial
Commercial Department Goal and Vision
Innovate, Create, Integrate, Generate
Brief synopsis - Area of Responsibilities
All areas of Property Management and Land Development from the day to day management of BIA’s extensive property portfolio to unlocking all available land opportunities to maximise revenue.
Previous jobs outside of BFS
February 2002 – August 2006 BTW Shiells (Agency Surveyor)
August 2006 – October 2016 Lagan Developments Holdings Ltd (Acquisition Surveyor)
October 2016 – March 2019 Lambert Smith Hampton - Associate Director, Property Management Dept.
Phone: 028 9448 4039
Date of Joining
October 2017
Current Position
Head of Security
Security Department Goal and Vision
YOUR SECURITY, OUR CUSTOMER
What did you do prior to joining BIA?
Stratosphere Group – General Manager 2015-2017
Terminal Security Manager – Heathrow Airport Holdings 2013-2015
Airport Duty Manager – Heathrow Airport Holdings 2010-2013
Service Manager Terminals 1 & 2 – Heathrow Airport Holdings 2006-2010
Over 10 years’ aviation experience within Operations & Security at Heathrow. A seasoned professional focused on the development of improved passenger experience & security compliance.
Date of Joining
November 1998
Current Position
Car Parks Operations Manager (Since October 2015)
Department
Commercial
Commercial Department Goal and Vision
Innovate, Create, Integrate, Generate
Area of Responsibility
Manage all aspects of the Car Parking Operation at Belfast International Airport, focusing on business development and strategic planning in order to deliver financial targets and maximise car parking revenue and market share.
Overall responsibility for managing a team and implementing standards of quality and Customer Service.
Previous position(s) held at BFS
Customer Services Agent
Acting Customer Services Duty Manager
Previous jobs outside of BFS
Sales and Marketing Executive at Belmont Photographic Services
Key Accounts Manager at Belmont Photographic Services