In accordance with Department for Transport security regulations, passengers with reduced mobility will undergo a full screening process. Screening may include scanning and hand search, this will be carried out in a sensitive manner to meet the regulations and the needs of the customer.
It will assist the process if customers advise Security staff of their personal requirements prior to the search commencing. Where appropriate, letters from medical practitioners should be made available to Security staff, this will assist the process. Private search room facilities will be made available on the passengers request. Passengers should bear in mind that a private search may, however, delay your journey. All items of personal equipment such as crutches, walking aids and wheelchairs will be subject to screening, this may include scanning and swabbing.
For those travelling with a stoma please click here for some useful information and videos.